/* ==========================================================================
   eSIM Support & Troubleshooting Page Styles - Eazy Communications
   Figma Node: 196:96
   ========================================================================== */

/* --------------------------------------------------------------------------
   Container
   -------------------------------------------------------------------------- */
.support-container {
  width: 100%;
  max-width: 1440px;
  margin-left: auto;
  margin-right: auto;
  padding-left: 100px;
  padding-right: 100px;
  box-sizing: border-box;
}

/* --------------------------------------------------------------------------
   Section Common Headers
   -------------------------------------------------------------------------- */
.support-section-header,
.support-troubleshoot-header,
.support-faq-header {
  text-align: center;
  margin-bottom: 45px;
}

.support-section-title {
  font-family: var(--font-heading, 'Questrial', sans-serif);
  font-size: 40px;
  line-height: 1.35;
  color: #373737;
  letter-spacing: -0.8px;
  margin: 0;
  font-weight: 400;
}

.support-section-subtitle {
  font-family: var(--font-body, 'Poppins', sans-serif);
  font-size: 20px;
  font-weight: 300;
  line-height: 1.5;
  color: #373737;
  margin: 16px auto 0;
  max-width: 750px;
}

/* --------------------------------------------------------------------------
   Hero Banner Specific Customization
   -------------------------------------------------------------------------- */
.support-banner-img {
  object-fit: cover;
  object-position: center center;
}

.support-banner-title {
  max-width: 900px;
}

/* --------------------------------------------------------------------------
   Section 1: Quick Help / Common Issues Grid (Figma Node 204:331)
   -------------------------------------------------------------------------- */
.support-quick-help-section {
  width: 100%;
  padding: 60px 0 100px;
  background-color: #ffffff;
}

.support-quick-help-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 30px 22px;
  width: 100%;
}

.support-card {
  display: flex;
  align-items: center;
  gap: 20px;
  background-color: #ffffff;
  border: 1px solid rgba(0, 0, 0, 0.1);
  border-radius: 20px;
  height: 160px;
  padding: 20px 24px;
  box-shadow: 0px 4px 4px 0px rgba(0, 0, 0, 0.05);
  text-decoration: none;
  box-sizing: border-box;
  transition: transform 0.25s ease, box-shadow 0.25s ease, border-color 0.25s ease;
}

.support-card:hover {
  transform: translateY(-4px);
  border-color: #00aeef;
  box-shadow: 0 12px 24px rgba(0, 174, 239, 0.12);
}

.support-card-icon-wrap {
  width: 66px;
  height: 66px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.support-card-icon {
  max-width: 100%;
  max-height: 100%;
  object-fit: contain;
  display: block;
}

.support-card-content {
  flex: 1;
}

.support-card-title {
  font-family: var(--font-heading, 'Questrial', sans-serif);
  font-size: 25px;
  line-height: 1.25;
  color: #000000;
  letter-spacing: -0.5px;
  margin: 0;
  font-weight: 400;
}

/* --------------------------------------------------------------------------
   Section 2: Troubleshooting Flow (Figma Node 204:460)
   -------------------------------------------------------------------------- */
.support-troubleshoot-section {
  width: 100%;
  padding: 0 0 100px;
  background-color: #ffffff;
}

.support-flow-card {
  background-color: rgba(0, 174, 239, 0.06);
  border: 1px solid #00aeef;
  border-radius: 20px;
  padding: 55px 50px 60px;
  box-sizing: border-box;
}

/* Selection Controls Row */
.support-flow-selects-row {
  display: flex;
  gap: 32px;
  margin-bottom: 50px;
}

.support-select-box {
  flex: 1;
  background-color: #ffffff;
  border: 1px solid #00aeef;
  border-radius: 20px;
  padding: 16px 28px;
  position: relative;
  cursor: pointer;
  box-sizing: border-box;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.support-select-box:hover,
.support-select-box.active {
  box-shadow: 0 6px 18px rgba(0, 174, 239, 0.15);
}

.support-select-label {
  display: block;
  font-family: var(--font-body, 'Poppins', sans-serif);
  font-size: 15px;
  font-weight: 300;
  color: rgba(55, 55, 55, 0.65);
  margin-bottom: 6px;
}

.support-select-trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  outline: none;
}

.support-select-val {
  font-family: var(--font-body, 'Poppins', sans-serif);
  font-size: 20px;
  font-weight: 400;
  color: #373737;
}

.support-select-arrow {
  flex-shrink: 0;
  transition: transform 0.25s ease;
}

.support-select-box.active .support-select-arrow {
  transform: rotate(180deg);
}

.support-select-dropdown {
  position: absolute;
  top: calc(100% + 8px);
  left: 0;
  width: 100%;
  background-color: #ffffff;
  border: 1px solid #00aeef;
  border-radius: 16px;
  box-shadow: 0 12px 30px rgba(0, 0, 0, 0.12);
  list-style: none;
  padding: 8px 0;
  margin: 0;
  z-index: 30;
  display: none;
}

.support-select-box.active .support-select-dropdown {
  display: block;
}

.support-select-option {
  padding: 14px 28px;
  font-family: var(--font-body, 'Poppins', sans-serif);
  font-size: 16px;
  color: #373737;
  cursor: pointer;
  transition: background-color 0.15s ease, color 0.15s ease;
}

.support-select-option:hover {
  background-color: rgba(0, 174, 239, 0.08);
  color: #00aeef;
}

.support-select-option.active {
  background-color: rgba(0, 174, 239, 0.12);
  color: #00aeef;
  font-weight: 500;
}

/* Steps Flow */
.support-steps-container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.support-step-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: 18px;
  flex: 1;
  max-width: 180px;
}

.support-step-circle {
  width: 144px;
  height: 144px;
  border-radius: 50%;
  background: radial-gradient(circle, #f0fbff 0%, #d4f0fc 65%, #b9e7fa 100%);
  border: 1px solid rgba(0, 174, 239, 0.25);
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 6px 16px rgba(0, 174, 239, 0.12);
  transition: transform 0.25s ease, box-shadow 0.25s ease;
  flex-shrink: 0;
}

.support-step-item:hover .support-step-circle {
  transform: scale(1.06);
  box-shadow: 0 10px 24px rgba(0, 174, 239, 0.22);
}

.support-step-icon {
  width: 68px;
  height: 68px;
  object-fit: contain;
  display: block;
}

.support-step-arrow {
  font-family: var(--font-body, 'Poppins', sans-serif);
  font-weight: 300;
  font-size: 38px;
  color: #373737;
  line-height: 1;
  margin-bottom: 50px;
  flex-shrink: 0;
  user-select: none;
}

.support-step-text {
  font-family: var(--font-body, 'Poppins', sans-serif);
  font-size: 20px;
  line-height: 1.35;
  color: #000000;
  margin: 0;
  font-weight: 400;
}

.support-contact-link {
  color: #00aeef;
  font-weight: 600;
  text-decoration: underline;
  transition: color 0.2s ease;
}

.support-contact-link:hover {
  color: #0081b3;
}

/* --------------------------------------------------------------------------
   Section 3: FAQ Accordion ("Got Questions? We’ve Got Answers")
   Standardized via reusable component: css/faq-section.css
   -------------------------------------------------------------------------- */

/* --------------------------------------------------------------------------
   Responsive Media Queries
   -------------------------------------------------------------------------- */
@media (max-width: 1200px) {
  .support-container {
    padding-left: 60px;
    padding-right: 60px;
  }

  .support-quick-help-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
  }

  .support-card {
    height: 130px;
  }

  .support-card-title {
    font-size: 21px;
  }

  .support-flow-card {
    padding: 40px 30px;
  }

  .support-step-circle {
    width: 115px;
    height: 115px;
  }

  .support-step-icon {
    width: 52px;
    height: 52px;
  }

  .support-step-text {
    font-size: 16px;
  }

  .support-step-arrow {
    font-size: 28px;
    margin-bottom: 40px;
  }
}

@media (max-width: 992px) {
  .support-container {
    padding-left: 32px;
    padding-right: 32px;
  }

  .support-section-title {
    font-size: 32px;
  }

  .support-section-subtitle {
    font-size: 16px;
  }

  .support-flow-selects-row {
    flex-direction: column;
    gap: 16px;
    margin-bottom: 35px;
  }

  .support-select-box {
    padding: 14px 20px;
  }

  .support-select-val {
    font-size: 17px;
  }

  .support-steps-container {
    gap: 8px;
  }

  .support-step-circle {
    width: 95px;
    height: 95px;
  }

  .support-step-icon {
    width: 44px;
    height: 44px;
  }

  .support-step-text {
    font-size: 14px;
  }

  .support-step-arrow {
    font-size: 22px;
    margin-bottom: 30px;
  }
}

@media (max-width: 768px) {
  .support-container {
    padding-left: 20px;
    padding-right: 20px;
  }

  .support-quick-help-section,
  .support-troubleshoot-section,
  .support-faq-section {
    padding-bottom: 60px;
  }

  .support-quick-help-section {
    padding-top: 40px;
  }

  .support-section-header,
  .support-troubleshoot-header,
  .support-faq-header {
    margin-bottom: 24px;
  }

  /* Global section title standard (matching japan-esim.html & typography.css) */
  .support-section-title {
    font-size: 24px;
    line-height: 1.25;
    margin-bottom: 10px;
  }

  /* Global section subtitle standard */
  .support-section-subtitle {
    font-size: 14px;
    line-height: 1.5;
    color: #555555;
    margin-top: 8px;
  }

  .support-quick-help-grid {
    grid-template-columns: 1fr;
    gap: 12px;
  }

  .support-card {
    height: auto;
    min-height: 80px;
    padding: 14px 18px;
    border-radius: 16px;
    gap: 16px;
    justify-content: center;
    text-align: center;
  }

  .support-card-content {
    flex: 0 1 auto;
    text-align: center;
  }

  .support-card-icon-wrap {
    width: 48px;
    height: 48px;
  }

  .support-card-title {
    font-size: 17px;
    line-height: 1.3;
    text-align: center;
  }

  .support-flow-card {
    padding: 24px 16px 28px;
    border-radius: 18px;
  }

  .support-flow-selects-row {
    gap: 14px;
    margin-bottom: 24px;
  }

  .support-select-box {
    padding: 12px 18px;
    border-radius: 14px;
  }

  .support-select-label {
    font-size: 13px;
    margin-bottom: 4px;
  }

  .support-select-val {
    font-size: 15px;
  }

  .support-select-option {
    font-size: 14px;
    padding: 12px 18px;
  }

  /* Troubleshooting Steps: Clean Vertical Stepper for Mobile (No awkward wrapping) */
  .support-steps-container {
    flex-direction: column;
    align-items: stretch;
    gap: 6px;
    width: 100%;
  }

  .support-step-item {
    flex-direction: row;
    align-items: center;
    justify-content: center;
    text-align: center;
    width: 100%;
    max-width: 100%;
    background: #ffffff;
    border: 1px solid rgba(0, 174, 239, 0.22);
    border-radius: 14px;
    padding: 12px 16px;
    gap: 14px;
    box-shadow: 0 2px 8px rgba(0, 174, 239, 0.06);
    box-sizing: border-box;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
  }

  .support-step-item:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0, 174, 239, 0.14);
  }

  .support-step-circle {
    width: 52px;
    height: 52px;
    flex-shrink: 0;
    box-shadow: 0 2px 6px rgba(0, 174, 239, 0.1);
  }

  .support-step-icon {
    width: 28px;
    height: 28px;
  }

  .support-step-text {
    font-size: 15px;
    font-weight: 500;
    color: #222222;
    line-height: 1.35;
    text-align: center;
    margin: 0;
    flex: 0 1 auto;
  }

  .support-step-text br {
    display: none;
  }

  .support-step-arrow {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 20px;
    margin: 0 auto;
    font-size: 18px;
    color: #00aeef;
    transform: rotate(90deg);
    line-height: 1;
  }

  .support-contact-link {
    color: #00aeef;
    font-weight: 600;
    text-decoration: underline;
  }
}

@media (max-width: 480px) {
  .support-container {
    padding-left: 16px;
    padding-right: 16px;
  }

  .support-section-title {
    font-size: 24px;
  }

  .support-section-subtitle {
    font-size: 13.5px;
  }

  .support-card {
    padding: 12px 16px;
    min-height: 74px;
    justify-content: center;
    text-align: center;
  }

  .support-card-content {
    flex: 0 1 auto;
    text-align: center;
  }

  .support-card-icon-wrap {
    width: 44px;
    height: 44px;
  }

  .support-card-title {
    font-size: 16px;
    text-align: center;
  }

  .support-flow-card {
    padding: 20px 12px 24px;
    border-radius: 16px;
  }

  .support-step-item {
    padding: 10px 14px;
    gap: 12px;
    justify-content: center;
    text-align: center;
  }

  .support-step-circle {
    width: 46px;
    height: 46px;
  }

  .support-step-icon {
    width: 24px;
    height: 24px;
  }

  .support-step-text {
    font-size: 14px;
    text-align: center;
    flex: 0 1 auto;
  }
}